GOTGAME  Privacy Policy

Information We Collect

There are three basic categories of information we collect:

• Information you provide.

• Information we get when you use our services.

• Information we get from third parties.

Here’s a little more detail on each of these categories.

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Information You Provide

When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, so we may need to collect a few important details about you, such as your name, username, password, email address, phone number, and date of birth. We may also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile picture or Bitmoji avatar. Some services, such as commerce products, may require you to provide us with a debit or credit card number and its associated account information.

Of course, you’ll also provide us whatever information you send through our services, such as Challenges, Favorite Sports to Watch/Play, Comments and Chats. Keep in mind that the users who view your Challenges, Chats, Comments and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to our services as well: Don’t send messages or share content that you wouldn’t want someone to save or share.

When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.

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Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you’ve used and how you’ve used them. We might know, for instance, that you watched a particular Challenge, saw a specific ad for a certain period of time, and sent a few challenges to your friends. 

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How We Use Information

What do we do with the information we collect? The short answer is: Provide you with an amazing platform that we always strive to improve. Here are the ways we do that:

• develop, operate, improve, deliver, maintain, and protect our products and services.

• monitor and analyze trends and usage.

• enhance the safety and security of our products and services.

• enforce, investigate, and report conduct violating our Terms of Service and other usage policies, respond to requests from law enforcement, and comply with legal requirements.

We may also use information from Apple’s TrueDepth camera to improve the quality of Lenses. Information from the TrueDepth camera is used in real time — we don’t store this information on our servers or share it with third parties.

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How We Share Information

We may share information about you in the following ways:

• With other GotGamers. We may share the following information with other GotGamers:

  • information about you, such as your username, name, and collection of sportswear products.

  • information about how you have interacted with our services, such as your GotGame follower count, the names of GotGamers you are friends with, the achievements you have received.

  • content you post or send. How widely your content is shared depends on your personal settings and the type of service you are using. 

• With all GotGamers, our business partners, and the general public. We may share the following information with all GotGamers as well as with our business partners and the general public:

  • public information like your name, username, profile pictures, and Public Profile.

  • Public Content like your collection, city and country that are set to be viewable by Everyone. 

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How Long We Keep Your Information

GotGame lets you capture the most impressive skills you have to offer. 

We store other information for longer periods of time. For example:

• We store your basic account information — like your name, phone number, favorite sports, and email address — and list of friends until you ask us to delete them.

If you ever decide to stop using GotGame, you can just ask us to delete your account. We’ll also delete most of the information we’ve collected about you after you’ve been inactive for a while!

Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be legal requirements to store your data and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account, content created by you, or content created with other users is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.

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Children

Our services are not intended for — and we don’t direct them to — anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13. In addition, we may limit how we collect, use, and store some of the information of EEA and UK users between 13 and 16. In some cases, this means we will be unable to provide certain functionality to these users. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

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Revisions to the Privacy Policy

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).